Confusion is its own kind of order; accept it and understand it.

“It may sound trite to say that confusion is the most confusing syndrome in medicine, but it is. A confused person behaves in a way so foreign to common experience that it can be unnerving, even for professionals.”
— Allan Ropper (2014), neurologist

Confusion can be:

  1. Too many plausible choices, or no plausible choices.
  2. Emotional or intellectual uncertainty.
  3. Neurological: the inability to find or make sense.

Change leads toward confusion from the old vantage point. What seems like confusion from the old vantage point could offer clarity from a new vantage point. Do we need to know what we’re aiming toward before we start to change?

Clarity Comes with Obscurity
The Action Bias
The New Paradigm
Confusion

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